Frequently Asked Questions

Who should be certified?

What is the benefit to being certified to me and my employer?
By taking this training and obtaining the Food Allergy Safe Certification you become a more effective and valuable employee. Being trained and certified, you create an individual and team approach to food allergy safety. Food Allergy Safe Certified establishments ensures those 45 million food allergic, food sensitive and food intolerant individuals, along with their friends, families and business associates that you and your co-workers have a high understanding of their issues and the knowledge to prove to these guests that we have been trained and can be trusted to safely handle their food issues.

What am I going to learn?
The Food Allergy Safe Certification training focuses on enhancing the everyday practices, procedures and protocol of food allergy servicing the general public for their safety and enjoyment.

How much does it cost?
The cost of the Food Allergy Safe Certification training is $175 which includes the Food Allergy Certification exam, for those who do not qualify for a discount.

How do I get a discount on the class cost?
SAVE $25.00 if you or your employer is a customer of SYSCO or your employer is a member of your State Restaurant Association or you are ServSafe certified.

How long is the class?
The Food Allergy Safe Certification training is a full day 8 Hour class.

Are train the trainer classes available?
Yes, to keep costs down for your organization, Spot Check will train individuals in YOUR organization so they may train others.

Can custom classes or on site trainings for my staff be done?
Yes, for more information, please call the Spot Check office at 1-800-799-1675.

Can I purchase extra manuals?
Yes, please see the checkout page for current costs.

When I train my own staff how do they obtain certification?
Once completing the training class to obtain your Food Allergy Safe Certification on-line testing is available for a $50.00 exam fee. The exam fee is payable via credit or debit card, just click on the test button on the website.

When can I take my exam?
The web site is available 24 hours a day, seven days a week.

What if I have a problem while taking the exam?
The test site is manned 24 hours a day, follow the instructions on the website to receive assistance.

What does my exam fee include?
You will have up to two opportunities to take and pass the exam within 30 days.

When do I need to pay for a re-take on the exam?
After you have taken the exam and not passed twice within 30 days.

Once I start the exam how long do I have to complete it?
Once you have started the exam you have 1 hour to complete it.

Can I start the exam and complete it later?
Yes, once you have started the exam you may sign out and return to your exam in progress within 30 minutes.

Can I get a refund on my exam fee?
Spot Check does not offer refunds on exam fees.

When do I know I passed the exam?
Your Food Allergy Safe Certification exam is graded immediately.

How do I get my certification?

When do I get my certification card?
Your Food Allergy Safe Certification card will be mailed within 30 days of passage of exam.

How will I receive my card?
Food Allergy Safe Certification cards are sent via U.S. Postal Service mail

Is my certification transferable if I change employers?
The Food Allergy Safe Certification card belongs to you as an individual and should be presented and copied by each employer.

How long is my certification card good for?
3 years from the date of your successful passing of the exam.

Is my certification good anywhere in the US?
Yes, Spot Check is a national and international food allergy training company.

Can I get a replacement if I lose my card?
Yes, there is a small administration replacement fee. For assistance please call our office at 1-800-799-1675.

Can my place of employment be certified?

As a new hire, how soon do I have to certify?
Spot Check recommends to employers that new hires complete the Food Allergy Safe Certification program within the first 45 days of employment.

Spot Check often offers regional classes that are open to individuals wishing to become Food Allergy Safe Certified, for more information or to request a class in your local area please call our office at 1-800-799-1675.